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IT Process Improvement

We understand that many organisations want and/or need to improve their IT processes and controls to support business efficiencies and realise growth opportunities.  RAS can assist you to achieve this through the application of ‘better practice’ methodologies and approaches, including, ITIL, COBIT, IT general controls and application controls.  

Recently our staff undertook to evaluate the IT processes of a major telecommunication client, using COBIT, ITIL, Val IT and a number of IT ‘better practice’ guides. 

Based on our assessment our client created a number of remediation projects and requested RAS to assist the project teams through the provision of advice and guidance over the creation of new processes, modifications to existing processes & functions and the designing of key control within each process.

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